Privacy policy

[This policy was last updated on 16 August 25]

1. Introduction

This Privacy Policy explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe.

We know that there’s a lot of information here but we want you to be fully informed about your rights, and how the Cambridge Ukrainian Language School uses your data.

For example, we will explain things such as using Cambridge Ukrainian Language School’s website to enrol your child on a course and how we keep the collected information and personal details of you and your child.

We hope the following sections will answer any questions you have but if not, please do get in touch with us.

It’s likely that we’ll need to update this Privacy Policy from time to time. We’ll notify you of any significant changes, but you’re welcome to come back and check it whenever you wish.

When you are using Cambridge Ukrainian Language School’s website, Cambridge Ukrainian Language School is the data controller.

2. When do we collect your personal data?

  • When you visit our website and choose to use an online enrolment form.
  • When you apply or are offered to become a member of staff, or provide educational services, or participate in an event at the School.
  • When you register for an event organised by us or make an online purchase and check out as a guest (in which case we just collect transaction-based data).
  • When you register for an event organised by us or purchase a product or service at the School, by phone or via email, but don’t have (or don’t use) an account.
  • When you engage with us on social media.
  • When you contact us by any means with queries, complaints etc.
  • When you ask us to email you information about a course, event or educational service.
  • When you enter prize draws or competitions.
  • When you book any kind of appointment with us or book to attend an event, for example, a class in calligraphy.
  • When you choose to complete any surveys we send you.

3. What sort of personal data do we collect?

  • If you require a Disclosure and Barring Service (DBS) check in order to be able to teach at the School: any personal information that such check reveals.
  • If you have enrolled yourself or your child on a course: your name, billing address, invoices and receipts, email and telephone number; your child's name, gender and date of birth.
  • If you have booked to attend an event: your name, email and telephone number.
  • Details of your interactions with us via the administrative staff.
  • For example, we collect notes from our conversations with you, details of any complaints or comments you make, details of course enrolments you made, courses you show interest in, web pages you visit and how and when you contact us.
  • Copies of documents you provide to prove your age or identity where the law requires this (including your passport and driver's licence). This will include details of your full name, address, date of birth and facial image. If you provide a passport, the data will also include your place of birth, gender and nationality.
  • Details of your visits to our websites or apps, and which site you came from to ours.
  • Information gathered by the use of cookies in your web browser.
  • Personal details which help us to recommend courses of interest.
  • For example, you might tell us that your child wishes to learn more about robotics - this might prompt us to suggest you a course in programming whose contents include some elements of robotics.
  • We’ll only ask for and use your personal data collected for recommending courses/events of interest. Of course, it’s always your choice whether you share such details with us.
  • Your comments and course reviews.
  • Your image and car number plate may be recorded on CCTV when you visit the car park of the venue hired by the School and thus might be made obtained by third parties. However, the School does not operate such CCTV systems or own the information collected by them.
  • Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback.